31. If the Board is of the opinion that any complaint may be resolved by mediation, it may direct the parties concerned to attempt resolution of the dispute through such mediation by such mediator as the parties may mutually agree upon, or as provided for under any law for the time being in force in India.
Section 31
Alternate dispute resolution
Official Text
Verified
Last Verified: Recently
Editorial Explanation
What this means: Instead of going through a long, formal legal proceeding, the Board can force a company and a citizen to try and settle their privacy dispute privately through a mediator.